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Privacy Policy

Last updated: September 23, 2026

This privacy policy explains how grove-stoat.com collects, uses, and protects personal information provided through this website.

Information we collect

We collect information that you provide directly when requesting consultations or contacting us. This includes:

We automatically collect certain technical information when you visit our website, including IP addresses, browser type, device information, and pages visited. This data helps us improve site functionality and user experience.

How we use your information

Personal information is used exclusively for the following purposes:

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law. Contact information submitted through consultation forms is kept for up to two years unless you request earlier deletion.

Service records for active clients are maintained for the duration of the service relationship plus seven years for accounting and legal compliance purposes.

Data security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your rights

Under UK data protection law, you have the following rights regarding your personal information:

To exercise these rights, contact us at [email protected].

Cookies

This website uses cookies to enhance functionality and remember your preferences. You can control cookie settings through your browser. See our Cookie Policy for detailed information.

Third-party services

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children's privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.

Changes to this policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. Continued use of our website after changes indicates acceptance of the updated policy.

Contact information

For questions about this privacy policy or our data practices, contact:

grove-stoat
Unit 14, Greenside Business Centre
47 Caledonian Road
London N1 9BU
United Kingdom
Email: [email protected]