GDPR Compliance Statement

Last updated: September 23, 2026

Grove-stoat is committed to protecting personal data in accordance with the UK General Data Protection Regulation and Data Protection Act 2018.

Legal basis for processing

We process personal data under the following legal bases:

• Consent: When you voluntarily submit information through our consultation forms or contact methods
• Contract performance: When processing is necessary to provide requested garden care services
• Legitimate interests: For website functionality, security, and improvement of services, balanced against your rights
• Legal obligation: When required to comply with UK law, including accounting and tax requirements

Data controller

Grove-stoat acts as the data controller for personal information collected through this website and in the course of providing services. Our contact details:

grove-stoat
Unit 14, Greenside Business Centre
47 Caledonian Road
London N1 9BU
United Kingdom
Email: [email protected]

Your GDPR rights

You have the following rights under GDPR:

Right to access

You may request confirmation of whether we process your personal data and obtain copies of that data. We will provide this information within one month of your request.

Right to rectification

If your personal information is inaccurate or incomplete, you may request correction. We will update records promptly upon verification.

Right to erasure

You may request deletion of your personal data when it is no longer necessary for the purposes collected, when you withdraw consent, or when you object to processing. This right is subject to legal retention requirements.

Right to restrict processing

You may request limitation of processing in certain circumstances, including when contesting data accuracy or objecting to processing.

Right to data portability

You may receive personal data you provided to us in a structured, commonly used, machine-readable format and transmit it to another controller.

Right to object

You may object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds.

Rights related to automated decision-making

We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts.

Exercising your rights

To exercise any GDPR rights, submit a written request to [email protected]. We will respond within one month, though complex requests may require up to three months with notification of the extension.

We may request proof of identity to verify requests before disclosing personal information or making changes.

Right to lodge a complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Tel: 0303 123 1113
Website: ico.org.uk

Data sharing

We do not sell or rent personal data to third parties. Personal information may be shared only in the following limited circumstances:

• With service providers who assist in website hosting and email delivery, under strict confidentiality agreements
• When required by law or to protect legal rights
• With professional advisors including accountants and legal counsel, bound by confidentiality obligations

International transfers

Personal data is stored and processed within the United Kingdom. If international transfers become necessary, we will ensure appropriate safeguards are in place as required by UK GDPR.

Data breach notification

In the event of a data breach likely to result in risk to your rights and freedoms, we will notify you and the ICO within 72 hours of becoming aware of the breach, as required by GDPR.

Children's data

We do not knowingly collect or process personal data from individuals under 18 years of age. If we discover such data has been collected, we will delete it immediately.

Updates to this statement

We review this GDPR compliance statement regularly and update it as necessary to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.